Privacy Policy

Last Updated: September 30, 2026

Rashi Jewelry, operated by RashiRocks LLC ("Rashi Jewelry," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, submit a form, communicate with us, or interact with us at events such as jewelry shows, trade shows, pop-ups, or other in-person activities.

1. Information We Collect

Depending on how you interact with Rashi Jewelry, we may collect the following categories of information.

Contact and Identification Information - We may collect information such as:

  • Name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Other information you voluntarily provide when communicating with us

Order and Account Information - When you place an order or create an account, where applicable, we may collect information such as:

  • Products purchased

  • Order history

  • Billing and shipping information

  • Returns, refunds, and cancellation information

  • Order confirmations and receipts

  • Customer account information and preferences, where applicable

Payment Information

  • Payments for purchases made through our website are processed using Squarespace Payments, the integrated payment solution provided by Squarespace.

  • Squarespace Payments uses third-party service providers, including Stripe for payment processing and Sift for fraud monitoring and detection. These providers may receive and process information necessary to complete transactions, prevent fraud, and provide payment-related services in accordance with their respective privacy practices.

  • Payment card information is processed through the applicable payment-processing systems. We receive limited payment-related information necessary to process orders, refunds, disputes, and customer service.

Information You Provide Through Forms and Communications - If you contact us through a website form, email, telephone, or other communication channel, we may collect the information you provide, including:

  • Your name and contact information

  • The contents of your inquiry or message

  • Information relating to an order or product

  • Information you voluntarily provide when requesting assistance or services

Website form submissions are processed through Squarespace and may be stored within our Squarespace account and delivered to the email address configured to receive those submissions.

Information Collected at Events

If you interact with us at a jewelry show, trade show, pop-up, or other event, we may collect information you voluntarily provide, such as your name, email address, telephone number, business card information, registration information, other contact information, photos or videos taken at in-person events, or security surveillance footage at physical locations (used in accordance with applicable law and posted notices).

Automatically Collected Information - When you visit our website, Squarespace may automatically collect certain information about your browser, device, network, and website activity. This may include:

  • IP address

  • Approximate geographic location, such as city, region, or country, derived from your IP address

  • Browser type and version

  • Operating system

  • Device and network information

  • Referring website or page

  • Pages visited

  • Links or buttons clicked

  • Searches performed on the website

  • Date and time of visits

  • Other website activity used for analytics, security, and website operations

Squarespace's Activity Log may display individual website visits, including IP address, approximate geographic location, browser, operating system, referrer, pages visited, and visit times. Squarespace currently retains Activity Log entries for up to seven days.

We use this information primarily to operate, secure, maintain, and understand the performance of our website.

Sensitive Information

We do not intentionally request sensitive personal information unless it is reasonably necessary for a particular transaction, identity or order verification, fraud prevention, security, or legal or regulatory purpose. Please do not submit sensitive personal information through our website unless we specifically request it.

2. How We Use Personal Information

We may use personal information to:

  • Process, fulfill, and deliver orders

  • Process payments, refunds, returns, and cancellations

  • Respond to questions, requests, and customer-service inquiries

  • Communicate with you regarding your orders or interactions with Rashi Jewelry

  • Verify orders and help prevent fraud or unauthorized transactions

  • Maintain customer accounts, where applicable

  • Operate, maintain, secure, and improve our website

  • Monitor website traffic and performance through Squarespace Analytics

  • Manage inquiries and event-related interactions

  • Maintain appropriate business, accounting, tax, and transaction records

  • Comply with applicable laws, regulations, legal requests, and obligations

  • Protect our business, customers, website, and transactions

  • Exercise or defend legal rights and resolve disputes

We collect and use personal information for purposes that are reasonably related to our business operations and the services you request.

3. Squarespace and Service Providers

  • Our website and online store are hosted and operated using Squarespace.

  • Personal information may be used by Squarespace as necessary for Squarespace to provide website hosting, online store, checkout, form, account, analytics, security, and related services.

  • We use Squarespace Payments to process payments. Squarespace Payments uses service providers including Stripe for payment processing and Sift for fraud monitoring and detection.

  • We may also provide necessary information to shipping and delivery providers so that orders can be delivered to you.

  • We do not currently connect our website to third-party marketing, advertising, personalization, or data-portability services. If we add material third-party services in the future that affect how personal information is collected or used, we may update this Privacy Policy as appropriate.

4. Cookies and Similar Technologies

  • Our website uses cookies and similar technologies provided by Squarespace.

  • Necessary cookies help our website function properly, including essential functionality for shopping cart, checkout, security, and other required website features.

  • Squarespace also uses analytics and performance cookies to help provide information about website traffic, visitor activity, and website performance. These cookies may be used to generate information such as traffic sources, unique visitors, sessions, and other analytics reported through Squarespace Analytics.

  • You may control or restrict cookies through your browser settings. Disabling or restricting certain cookies may affect website functionality or the accuracy of website analytics.

5. Website Analytics

  • We use Squarespace Analytics to monitor website traffic and understand how visitors use our website.

  • Squarespace Analytics may provide information about visitors and their behavior, including page views, traffic sources, conversions, sales, engagement, and other website-performance information.

  • Squarespace may also provide an Activity Log showing individual website visits, including information such as IP address, approximate geographic location, browser, operating system, referring website, pages visited, and visit times.

  • We use this information to understand website traffic and performance, improve our website and customer experience, and help monitor the security and proper operation of our website.

  • We do not currently use third-party advertising or behavioral-targeting tools on our website.

6. How We Share Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide requested services, including to:

  • Squarespace and its applicable service providers

  • Payment processing and fraud-prevention providers

  • Shipping and delivery providers

  • Service providers that assist us with website operations or business functions

  • Professional advisers, such as accountants, attorneys, or other professional service providers, where appropriate

  • Government authorities, courts, regulators, or law-enforcement agencies when required or permitted by law

  • Other parties when necessary to protect our rights, customers, property, website, or business

We do not currently sell personal information for monetary consideration as part of our ordinary business operations, and we do not currently use personal information for targeted advertising through third-party advertising platforms.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide products and services

  • Complete and document transactions

  • Respond to customer inquiries

  • Maintain business, accounting, tax, and transaction records

  • Process returns, refunds, disputes, and warranty-related matters

  • Prevent fraud and protect the security of our business and customers

  • Comply with legal and regulatory obligations

  • Establish, exercise, or defend legal claims

When personal information is no longer reasonably necessary for these purposes, we may delete, destroy, or de-identify it, subject to applicable legal, operational, and record-retention requirements.

8. Data Security

  • We rely on Squarespace and other service providers to maintain appropriate safeguards for information they process on our behalf.

  • We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

  • However, no website, electronic transmission, storage system, or method of data transmission can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us or our service providers.

9. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of personal information, subject to applicable exceptions

  • Request information about how your personal information is collected or used

  • Exercise applicable rights concerning certain data processing activities

  • Request that we honor other privacy rights provided by applicable law

To submit a privacy request, contact us using the information in the Contact Us page.

We may need to verify your identity before completing certain requests to help protect your information from unauthorized access.

Some information may be retained when required or permitted by law or when reasonably necessary for legitimate business purposes, such as completing transactions, maintaining required records, preventing fraud, or resolving disputes.

10. Children

  • Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

  • If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to address the information.

11. Third-Party Websites and Services

  • Our website may contain links to third-party websites or services.

  • We are not responsible for the privacy practices, security, content, or policies of third-party websites or services that we do not control.

  • If you follow a link to a third-party website, we encourage you to review that website's privacy policy before providing personal information.

12. U.S. and International Visitors

  • Rashi Jewelry is a Texas-based business, and our online store currently ships only within the United States.

  • Visitors from outside the United States may nevertheless access our website. If you access our website from another country or jurisdiction, your information may be processed or stored in the United States or by service providers operating in other jurisdictions, subject to applicable law.

  • Depending on your location, you may have additional privacy rights under applicable local law.

13. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, services, or applicable legal requirements.

  • When we make changes, we will update the Last Updated date at the top of this Privacy Policy. Unless otherwise stated, changes become effective when posted on our website.

  • We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

Need Assistance?

If you have questions about this Privacy Policy please contact us through our Contact Us page or email us at info@rashijewelry.com

Rashi Jewelry
RashiRocks LLC
Email: info@rashijewelry.com
Website: www.rashijewelry.com

Please note: This Privacy Policy is subject to change at any time without prior notice.